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POLICIES

At Cafeidly Smart Foods, our aim is to make shopping with us as enjoyable as possible. That’s why we work hard to make sure our store policies are fair, clear and transparent. You can find a full outline of our policies below. If you can’t find the information you’re looking for, please don’t hesitate to get in touch. 

Cafemillets delivers Natural & Healthy foods like Unpolished Rice, Unpolished Millets, Cold Pressed Oils, Country Sugar, Palm Jaggery, Flax Seeds. Dry chutney powder, Ragi flour, Ghee etc across India

​PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We also collect your information through the review books placed in our stores. Email marketing (if applicable): With your permission, we may send you messages about our store, new products and other updates.

SECTION 2 - CONSENT - How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@cafeidly.com

SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - PAYMENT
We use third party payment gateways to process payments. We/third party payment gateways do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and logistics service providers. For instance, We may employ other companies and individuals to perform certain functions such as delivering packages and analyzing data.

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SECTION 6 - SECURITY
​To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cafemillets delivers Natural & Healthy foods like Unpolished Rice, Unpolished Millets, Cold Pressed Oils, Country Sugar, Palm Jaggery, Flax Seeds. Dry chutney powder, Ragi flour, Ghee etc across India

TERMS OF SERVICE

OVERVIEW
 
This website is operated by Cafeidly on Third Party Platform, Wix. Throughout the site, the terms “we”, “us” and “our” refer to Cafeidly offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current website  shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.
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SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4- PHYSICAL STORE TIMINGS.
Operational timing of our physical stores may be changed/modified without notice during instances  such as Govt restrictions or other unavoidable circumstances, Please reach on the contact numbers mentioned in the Home page to inquire about store timings.

SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 6 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
 

SECTION 7 - CONTACT INFORMATION
​Questions about the Terms of Service should be sent to us at info@cafeidly.com.
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Kodo millet Little millet Barnyard millet Browntop Millet Foxtail Millet Poongar rice Black rice Brown Rice Red Rice Mapillai Samba Thooyamalli Rice Bitter gourd chutney powder Flax Seeds chutney powder Drumstick leaf chutney powder Garlic Chilli Gun powder Soft spice gun powder Ghee Coldpressed Pure and Organic Coconut Oil Coldpressed Pure and Organic Sesame Oil Coldpressed Pure and Organic Groundnut Oil weight loss food diabetic control food

SHIPPING POLICY

Guests can place orders directly on this website for deliveries within Bangalore. The products will be delivered the same day or within 2 working days . There is no minimum order amount and we charge delivery charges .

 

We also ship orders across India , customers need to contact us and we would be glad to accept and ship orders.

Oils,Ghee and Batter will not shipped outside Bangalore as they are prone to damage and leakage.

RETURNS & REFUNDS

Kodo millet Little millet Barnyard millet Browntop Millet Foxtail Millet Poongar rice Black rice Brown Rice Red Rice Mapillai Samba Thooyamalli Rice Bitter gourd chutney powder Flax Seeds chutney powder Drumstick leaf chutney powder Garlic Chilli Gun powder Soft spice gun powder Ghee Coldpressed Pure and Organic Coconut Oil Coldpressed Pure and Organic Sesame Oil Coldpressed Pure and Organic Groundnut Oil weight loss food diabetic control food

Since we are dealing with Food products which are perishable , our policy lasts 48 hours. If 48 hours have gone by since receipt/delivery of the product, unfortunately we can’t offer you a refund or exchange. You are to intimate us either through email(info@cafeidly.com) or whatsapp 9738457254 or call on 9845938663/9741999800 .

To complete your return, we require a receipt or proof of purchase.

You are eligible for refund in the following cases:

  • Product is lost during shipping (if it is sent by courier).

  • Product is not delivered even after 5 working days from actual delivery date.

  • If Product is out of stock, out of boundary, cannot be delivered or shipped due to any other reasons.

  • Product is damaged when you receive the parcel.

  • You have received incorrect variety or quantity.

  • Not Satisfied with our Quality of Oils and Ghee – Return with minimum 80% of unused product within 3 days. 

  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).

If you have any other reasons to ask for refund, please call us, we would be happy to clarify you. Just making money is not our intention; we wish to keep you happy & delighted!
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank/wallet account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cafeidly.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges for packaged foods (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same or alternate  item, send us an email at info@cafeidly.com.

Shipping on Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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